Recently, Rockstar Social Club has been hacked and thousands of people's login data has been stolen. I'm pretty sure I'm a victim, as I have progressed only about 1-3 levels in online. Now I'm almost level 10, lost my 1,000,000 pre-order bonus dollars, have a completely new outfit (at least the cat shirt is nice) and own a garage on an abandoned beach. I have travelled about only 5 miles in-game, so I have never been there.
This is really bugging me. I looked on their website, but I only can find the knowledge base, FAQ and so on - no customer support.
I would like to send them an email with my issue, or maybe a live online chat.
Where and how can I contact Rockstar's customer support?
52 Answers
You can submit a request here.
Just like Paul Crozier said, you can send a request aka a ticket. Yet I can't get any answers from there.
However, I found and called Rockstar's phone support and they helped me with my problems.
The number I called was 1-866-405-5464. However they take a long time to answer, especially after banwaves (there was one 3 days ago for example). Also they don't work 7/24. You must call them accordingly to the US time.
And for calling: You can call them for free with Google Voice. To do so, add the number in a contact in your Gmail Contacts and just click the number. Google Voice popup will ask you the confirm the number and then you will call them.
Have fun!
